FAQs

What is functional food?
Functional foods are foods that have a potentially positive effect on health beyond basic nutrition. Proponents of functional foods say they promote optimal health and help reduce the risk of disease.

Keep in mind that while functional foods may help promote wellness, they can't make up for poor eating habits.

 

Does it need to be refrigerated?
Yes! We do not use any preservatives in our formula, so please make sure to refrigerate after opening.

Why do we not have the organic food stamp?
Rest assured, we use all organic produce in all of our products. As a new company we are doing our best to acquire this, and will be getting it for all of our products as soon as possible!

Why are there variations in the heat level or taste?
Nature breeds variety! While we do our best to be as consistent as possible, each ingredient in nature is unique in its own way! Therefore, the heat levels batch-to-batch can vary slightly.

What is your return/refund policy?
Due to supply chain issues at the moment, all sales are final. If your order was damaged, please send an email to herbalinfusionskitchen@gmail.com with an image of the damage and we will coordinate a refund or we’ll re-ship your replacement product free of charge.